Frequently Requested Information

Investors

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News & Press

For press releases and articles about Suntech, please visit our press page.

Job Opportunities

Click here to view available positions with Suntech.

Service & Support: Asia, Middle East, and Africa

Suntech is proud to offer high quality service and support to our customers. If you do not find answers to your questions below, please contact us directly.

Support Documents

• 2010 thin film warranty: English
• 2009 standard module warranty: English

Click here to download the Suntech Off-Grid Warranty »

Please contact your system installer to obtain warranty service.

Installation Guide
Download our installation guide

Frequently Asked Questions (click to expand)

Where can I find datasheets and product certifications?
- Visit our online product showroom to find product datasheets and certifications.
  
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What is the 2011 Suntech warranty term?
- For 2011, Suntech warrants workmanship for 10 years and power output for 25 years. For warranty service, please contact your system installer.
  
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Does Suntech install solar electric systems?
- Click here to contact Suntech Energy Engineering about your upcoming project. Suntech does not offer integration services in Europe and the Americas.
  
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Who do I contact for module replacements?
- Contact our customer service department. See the contact information below.
  
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CONTACT SUNTECH CUSTOMER SERVICE

Asia/Pacific, Middle East, and Africa Customer Service

Tel: +86-400-8888-009
Fax: +86-510-8534-3321